burger icon

Privacy Policy

At bodog-casino-canada, accessible from casino-bo.dog, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by bodog-casino-canada and how we use it. This policy applies to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in bodog-casino-canada. This policy is not applicable to any information collected offline or via channels other than this website. This Privacy Policy is effective as of November 6, 2025.

Who We Are

bodog-casino-canada is operated by Il Nido Limited, a limited liability company incorporated under the laws of Antigua and Barbuda. We are committed to protecting the privacy and security of your personal information in accordance with applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) for our Canadian users.

Our registered office and headquarters are located at:

  • Legal Address: Cassada Gardens, St. John's, Antigua
  • Company Registration: Il Nido Limited
  • Licensing Authority: Antigua and Barbuda Financial Services Regulatory Commission (FSRC), Directorate of Offshore Gaming (License No. 2392)

For matters related to data protection, privacy concerns, or to exercise your rights regarding your personal information, you may contact our designated Data Protection team. While we do not have a physical regional office in Canada, our support infrastructure is fully equipped to handle inquiries from Canadian residents.

  • Data Protection Contact: Liam Tremblay
  • Email: [email protected]
  • Website: https://casino-bo.dog

What Personal Data We Collect

To provide you with our casino services and ensure compliance with regulatory standards, we collect various categories of information. This data collection is essential for verifying your identity, processing transactions, and preventing fraud.

Categories of Personal Data

  • Identity Data: This includes your first name, last name, username or similar identifier, marital status, title, date of birth, and gender. We require this to verify that you are of legal gambling age in your specific Canadian jurisdiction (18+ or 19+ depending on the province).
  • Contact Data: Includes your billing address, residential address, email address, and telephone numbers.
  • Financial Data: Includes bank account details, payment card details, and information regarding your cryptocurrency wallets, as we maintain relationships with crypto-processors.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us, including your wagering history, wins, and losses.

Technical and Usage Data

  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services, including page interaction information (such as scrolling, clicks, and mouse-overs).
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

Legal Basis for Processing

We process your personal data based on specific legal grounds as defined under international data protection standards and Canadian privacy laws. We will only use your personal data when the law allows us to.

  • Performance of a Contract: Processing is necessary for the performance of the contract to which you are a party. This includes registering your account, processing your wagers, and paying out your winnings. Without this data, we cannot provide our services to you.
  • Legal Obligation: As a licensed operator under the Antigua and Barbuda Financial Services Regulatory Commission, we are subject to various legal and regulatory obligations. This includes processing data for anti-money laundering (AML) checks, combatting the financing of terrorism (CFT), and responsible gambling measures.
  • Legitimate Interests: We may process your data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes utilizing analytics to improve our website, customer service, and user experience, as well as fraud prevention measures to protect our business ecosystem.
  • Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time.

Purpose of Processing

We use your data for specific, defined purposes to ensure the smooth operation of bodog-casino-canada and to enhance your gaming experience. The primary purposes for which we process your personal data include:

  • Service Provision: To register you as a new customer, create your account, and manage your relationship with us. This includes notifying you about changes to our terms or privacy policy.
  • Transaction Processing: To process and deliver your deposits and withdrawals, including managing payments, fees, and charges, and collecting and recovering money owed to us.
  • Risk Management and Security: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data). This is vital for preventing fraud, money laundering, and unauthorized access.
  • Customer Support: To provide you with customer support services, handle your inquiries, and resolve any disputes that may arise.
  • Marketing and Improvement: To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. We use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Disclosure & Sharing

We may share your personal data with the parties set out below for the purposes set out in this policy. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

  • Service Providers: We engage third-party companies to perform services on our behalf, such as payment processing (including cryptocurrency processors), fraud prevention, age verification, website hosting, and customer support systems.
  • Corporate Group: We may share your information within the Bodog/Bovada family of brands and subsidiaries for internal administration, compliance, and reporting purposes.
  • Regulatory Authorities: We may disclose your personal data to the Antigua and Barbuda Financial Services Regulatory Commission (FSRC), law enforcement agencies, or other government bodies if required by law or if we believe such action is necessary to comply with legal proceedings, court orders, or regulatory investigations.
  • Business Transfers: In the event that we sell, transfer, or merge parts of our business or our assets, your personal data may be transferred to the new owners.

International Transfers

bodog-casino-canada operates globally with headquarters in Antigua and Barbuda. Consequently, your personal data may be transferred to, and processed in, countries other than the country in which you are resident. Specifically, data collected from Canadian users may be transferred to Antigua and Barbuda or other jurisdictions where our servers or service providers are located.

When we transfer your personal data outside of Canada, we ensure a similar degree of protection is afforded to it by implementing safeguards. These may include:

  • Adequacy Decisions: Transferring data to countries that have been deemed to provide an adequate level of protection for personal data.
  • Standard Contractual Clauses: Where we use certain service providers, we may use specific contracts approved by relevant data protection authorities which give personal data the same protection it has in Canada or the EU.
  • Security Measures: Ensuring that the recipient has appropriate technical and organizational security measures in place to protect your data.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and the applicable legal requirements.

  • Account Data: Generally retained for a minimum of five (5) years after the closure of your account, in compliance with anti-money laundering regulations and licensing requirements from the FSRC.
  • Transaction Records: Retained for at least five (5) years to address any potential financial disputes or regulatory audits.
  • Marketing Data: Retained until you withdraw your consent or opt-out of receiving such communications.

In some circumstances, you can ask us to delete your data; however, this right is not absolute and is subject to our legal obligations to retain data.

Your Rights

Under applicable data protection laws, including PIPEDA for Canadian residents, you have specific rights regarding your personal information. We are committed to facilitating these rights to ensure you maintain control over your data.

  • Right to Access: You have the right to request copies of your personal data that we hold.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent (where consent was the legal basis). Note that we may not always be able to comply with your request of erasure for specific legal reasons (e.g., AML requirements).
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, particularly where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, in a structured, commonly used, and machine-readable format.

If you make a request, we have one month to respond to you. In complex cases, this may be extended. To exercise any of these rights, please contact us at [email protected].

Cookies & Tracking Technologies

bodog-casino-canada uses "cookies" and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

  • Essential/Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
  • Analytical/Performance Cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can choose to disable cookies through your individual browser options. However, if you do not accept cookies, you may not be able to use some portions of our Service. Detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Data Security

The security of your data is paramount to us. We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Our security framework includes:

  • Encryption: We use TLS 1.2+ (Transport Layer Security) encryption technology to protect all data transmitted between your device and our servers.
  • Access Control: We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
  • Network Security: Our servers are protected by advanced firewalls and intrusion detection systems to block unauthorized access.
  • Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential risks.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Complaints & Contacts

If you have any questions about this Privacy Policy, or if you wish to make a complaint about how we handle your personal data, please contact our Data Protection team in the first instance.

  • Email: [email protected] (Attn: Liam Tremblay)
  • Address: Cassada Gardens, St. John's, Antigua

We take all complaints seriously and will investigate and respond within 30 days. If you feel that your concerns have not been adequately addressed, you have the right to lodge a complaint with the relevant supervisory authority. For issues related to our gaming license, you may contact the Antigua and Barbuda Financial Services Regulatory Commission (FSRC). Canadian residents may also contact the Office of the Privacy Commissioner of Canada (OPC) for concerns regarding the handling of personal information under PIPEDA.

Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If the changes are material, we will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective.

We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after the posting of any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Last updated: November 2025